Privacy Policy
1. Introduction
At Emily Burns Music (“we,” “us,” or “our”), accessible via emilyburnsmusic.com, we are committed to safeguarding the privacy and personal data of our visitors, fans, subscribers, and customers. Protecting your personal data is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information, and illustrates our commitment to data protection in accordance with applicable privacy laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
2. Scope and Data Controller
This Privacy Policy applies to all users of our website—emilyburnsmusic.com—and related platforms and services. For the purposes of applicable data protection laws, Emily Burns Music is the data controller responsible for your personal data collected via this website.
If you have any questions regarding this Privacy Policy or our data processing practices, please contact us at [email protected].
3. Categories of Data We Process
We may collect and process the following categories of information:
a. Usage Data
Includes information about your interactions with emilyburnsmusic.com such as IP address, browser type, device type, referring URLs, geographic location, and data about session duration, navigation paths, and user interactions.
b. Account Data
If you register or make a purchase, we may collect your full name, postal and billing addresses, email address, and telephone number.
c. Profile Data
Includes information you submit in forms or saved preferences, including purchase history, subscriptions, favorite content, and other personalized settings or behaviors on the site.
d. Communication Data
Includes any communication you send to us through contact forms, customer support emails, surveys, or interactions on social media.
e. Technical Data
Includes details about your device, operating system, language settings, and browser configurations.
f. Transaction Data
Includes records of transactions processed on emilyburnsmusic.com, including purchased products, order amounts, payment methods (excluding full payment card details), transaction dates, shipping and delivery data.
g. Preference Data
Includes your marketing preferences, event notifications, promotional opt-ins, and information related to your interests and interaction with email campaigns.
4. Legal Bases for Processing
We process your personal data relying on one or more of the following legal bases, as applicable under GDPR:
– Consent: Where you have given clear, affirmative permission for us to process your personal data for specific purposes (e.g., subscribing to newsletters or promotional updates).
– Contractual Necessity: Processing is necessary to enter into or perform a contract with you, such as fulfilling purchases you make on our website.
– Legal Obligation: Processing is required to comply with laws or regulatory responsibilities.
– Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services, preventing fraud, and enhancing website functionality—provided those interests are not overridden by your rights and freedoms.
For California residents, the CCPA permits the collection of information for specified business purposes, including providing services, maintaining security, and conducting analytics activities.
5. Your Data Protection Rights
Subject to specific exceptions and applicable law, you have the following rights regarding your personal data:
– Right of Access: You can request confirmation of whether we are processing your data and obtain a copy.
– Right of Rectification: You can request correction of inaccurate or incomplete data we hold about you.
– Right of Erasure (“Right to be Forgotten”): Under certain circumstances, you may request your data to be deleted.
– Right to Restrict Processing: You may request that we restrict the processing of your data where certain conditions are met.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly used format and have it transmitted to another controller.
To exercise these rights, please contact us at [email protected]. We may take steps to verify your identity before complying with data-related requests.
6. Security Measures
We implement appropriate technical and organizational security measures to protect your data, including but not limited to:
– HTTPS secure connections across our site
– Encrypted data storage
– Access controls and user authentication
– Regular backups
– Staff training on data protection and confidentiality obligations
Although we take every reasonable step to protect your data, no method of transmission over the Internet or electronic storage is entirely secure. Users are encouraged to take their own precautions as well.
7. International Transfers
If you access or use emilyburnsmusic.com from outside the United Kingdom or European Economic Area (EEA), please note that your data may be transferred to and processed in countries that may not provide the same level of data protection laws. Where such transfers take place, we implement safeguarding measures such as Standard Contractual Clauses as approved by the European Commission and/or rely on partners with valid data transfer mechanisms in place.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, contractual commitments, dispute resolution, and enforcing our policies. Specific data retention periods include:
– Usage Data: up to 26 months
– Account Data: for the duration of the account and up to 6 years after closure
– Communication and Support History: 3 years from the last interaction
– Transaction Data: 6 years for accounting and regulatory compliance
– Marketing Preferences: until an opt-out or objection is exercised
9. Cookie Policy
Our website uses cookies and other tracking technologies to deliver essential features, enhance user experience, and improve performance. Cookies fall into the following categories:
– Essential Cookies: Required for core site functionality (e.g., cart, login sessions).
– Functional Cookies: Remember user preferences and selections.
– Analytics Cookies: Measure user behavior, often through services like Google Analytics.
– Performance Cookies: Monitor site performance and technical errors.
10. Cookie Management and Compliance
To comply with GDPR and CCPA, we obtain user consent for the use of non-essential cookies and provide the option to manage cookies via cookie banners and browser settings. You can modify your consent preferences at any time or disable analytics on your device. Most web browsers allow users to control cookies through their settings panel.
California residents may opt out of the “sale” of personal information, broadly defined by CCPA, via available consent preferences or by contacting [email protected].
11. Children’s Data
This website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe a child under 13 has provided personal data, please contact us immediately at [email protected] and we will take appropriate steps to remove the data.
12. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time. Any substantial changes affecting your rights will be communicated to you via prominent notification on our website or through direct communication, where feasible. Continued use of emilyburnsmusic.com following such updates constitutes acceptance of those changes.
13. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
We are committed to complying with applicable data protection laws and regulations. If you have concerns about how your personal data is handled, we encourage you to reach out directly at the contact provided above.